Vantage Professional Account

Q&A

  • What are the differences between a Retail account and a Pro account?

    Everyone is a retail client unless they satisfy one of the requirements to be classified as a wholesale client under the Corporations Act 2001 Act (Corporations Act). Wholesale clients have different conditions available for trading to retail clients. This is because wholesale clients are expected to have a more sophisticated understanding of complex CFD products. Click here to view the key differences.

  • What if I am not eligible for a Pro trading account?

    If you are not eligible for a Pro trading account, you can still trade over 300 CFD products on our platforms as a Retail client. You can apply here for our Retail account.

  • Do Pro clients receive the same protections as Retail clients?
    • The provision of a Product Disclosure Statement (PDS), Financial Services Guide (FSG) or any other relevant documents that Vantage will typically provide to retail clients.
    • The protections afforded under ASIC’s PIO measures for CFDs, including leverage restrictions
    • AFCA’s dispute resolution scheme for recourse.

    Please also consider Vantage Global Prime’s Client Categorisation Notice, Wholesale Client Information Statement and Wholesale Client Terms and Conditions

  • How do I register for a Pro trading account?

    Check your eligibility for Pro account and apply here. You will need to submit your application and provide Vantage with documents and information to verify your eligibility.

  • What happens after I provide my Accountant’s Certificate ?

    Once you have provided your certificate, we will review it and change your account status within 24-48 business hours should you deemed qualified.

  • Do I need to meet the minimum deposit requirements in my trading account as a wholesale client?

    Yes, the minimum suggested deposit amount of 200 AUD will still apply.

  • How will I know when my trading account has been switched to a Pro account ?

    You will receive a notification email from Vantage confirming your new wholesale client status. Note that your login credentials will remain unchanged.

  • How do I contact Vantage in regards to my Pro client inquiries?

    Feel free to reach our dedicated support team at [email protected]. We are available 24 hours a day, 5 days of the week. Alternatively, you may also reach your account manager should there a need arise.

  • Where is my money held?

    Vantage holds client money in segregated trust accounts held with and AA – rated Australian Bank.